Cancellation conditions
If the tenant cancels (terminates) the contract before the start of the rental period,
without naming a new tenant who will enter into the contract under the same conditions,
As compensation, taking into account the saved expenses, the following pro rata rents are
(excluding final cleaning) if the property cannot be rented to another party:
- Cancellation up to 49 days before the start of the rental period: 10% of the rental price
- up to 35 days before the start of the rental period: 30% of the rental price
- up to 21 days before the start of the rental period: 60% of the rental price
- up to 14 days before the start of the rental period: 90% of the rental price
- otherwise (later than 14 days before the start of the rental period) 100% of the rental price
If the tenant terminates the stay prematurely, he remains obliged to pay the full rental price.
Cancellation or termination can only be made in writing.
The day on which the declaration is received by the landlord is decisive.
General terms and conditions of business
1. Scope
1.1 These General Terms and Conditions apply to contracts for the rental of holiday apartments for accommodation as well as all other services and deliveries provided by the landlord for the tenant.
1.2 The subletting or further rental of the holiday apartment as well as its use for purposes other than residential purposes require the prior written consent of the landlord.
2. Booking/Booking Confirmation: Holiday apartment bookings are made via the booking program on the website. The reservation for the holiday apartment is legally binding upon completion of the booking process and receipt of the booking confirmation, or upon receipt of payment. By booking, the tenant agrees to the general terms and conditions as well as the landlord's house rules.
3. Payment Terms The deposit of 50% of the total amount must be transferred to the landlord's account within 14 days of receipt of the invoice. The remaining payment must be transferred no later than 14 days before arrival. For short-term bookings, the total price must be transferred immediately upon receipt of the invoice/booking confirmation. In the event of late payment, the guest will first receive a reminder. A reminder fee of €15.00 will be charged for each subsequent reminder after the due date. Transaction fees (e.g., transfers from abroad) are to be borne by the tenant. Only payments via bank transfer are accepted. Cash payments on site are possible by prior arrangement. Payments by debit or credit cards or checks are not accepted.
4. Arrival/Departure The holiday apartment is available from 5:00 PM on the day of arrival or by arrangement. Key handover will take place by arrangement. On the day of departure, the apartment must be vacated by 10:00 AM or by arrangement. The landlord reserves the right to charge accordingly for departures more than 60 minutes late.
5. Stay
5.1 Use of the holiday apartment is reserved for the guests notified to the landlord at the time of booking. If the property is used by more people than agreed upon, a separate fee will be charged according to the price list. Subletting or transferring the apartment to third parties is not permitted. The rental agreement may not be transferred to third parties.
5.2 In the event of violations of the General Terms and Conditions or the house rules, the landlord is entitled to terminate the tenancy immediately and without notice. There is no legal right to reimbursement of the rent or compensation.
6. Condition
The holiday apartment will be handed over by the landlord in a clean condition. Any defects that exist or arise during the rental period must be notified to the landlord immediately. The tenant is liable for any damage caused to the rental property and its contents. If the property key is lost, the landlord reserves the right to replace the locking system and charge the tenant for any resulting costs. The inventory must be treated appropriately and is intended only for use in the holiday apartment. The rearrangement of furnishings, especially beds, is prohibited. In the event of any use of the holiday apartment that violates the contract, such as subletting, overcrowding, disturbing the peace, or non-payment of the full rental price, the landlord may terminate the contract without notice. In this case, any payments already made by the tenant remain with the landlord. If the tenant wishes to claim on their liability insurance for any damages, they must notify the landlord, stating their name and address, as well as the insurance number.
7. Pets
Pets of any kind are permitted in certain holiday apartments. Failure to comply with this rule will result in the landlord's right to terminate the rental agreement without notice and to arrange for professional cleaning at the tenant's expense.
8. Cancellation of travel
In the event of cancellation of the rental agreement, the tenant is obligated to pay a portion of the agreed price as compensation. Cancellations must be made in writing. The amount of compensation depends on the time until the day of arrival and is calculated as follows:
- up to 49 days before the start of the rental period: 10% of the rental price
- up to 35 days before the start of the rental period: 30% of the rental price
- up to 21 days before the start of the rental period: 60% of the rental price
- up to 14 days before the start of the rental period: 90% of the rental price
- otherwise (later than 14 days before the start of the rental period) 100% of the rental price
9. Withdrawal by the landlord
The landlord reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make fulfillment of the rental agreement impossible. In this case, liability is limited to the refund of the rental price. In the event of a justified withdrawal, the tenant is not entitled to compensation. Liability for travel and hotel expenses is excluded.
10. Landlord’s liability
The landlord is liable for the proper provision of the rental property within the scope of the duty of care of a prudent businessman. Liability for any failures or disruptions in the water or electricity supply, as well as events and consequences caused by force majeure, is hereby excluded. The landlord is only liable for items brought in by the guest within the scope of the statutory provisions.
11. Wi-Fi usage
11.1 The landlord maintains Wi-Fi internet access in the holiday property. The tenant will receive access information from the landlord upon arrival. The landlord grants the tenant shared use of the Wi-Fi access for the duration of their stay in the rental property.
11.2 Should the landlord become aware of any unlawful use of the Wi-Fi access (file sharing, pornography, etc.) by the tenant, he will immediately prohibit the tenant from using the Wi-Fi access and inform the authorities about the misuse.
11.3 The Landlord is not liable to the Tenant for disruptions to Wi-Fi access. The Landlord reserves the right to restrict the scope of use of the Tenant's Wi-Fi access at any time.
11.4 The landlord assumes no liability for any damage (malware, etc.) caused by the use of the Wi-Fi access. The tenant is responsible for ensuring the security of their data.
11.5 If the tenant uses paid services or similar via the Wi-Fi, he or she shall bear the full costs incurred.
12. Tourist tax according to the statutes of the Baltic Sea resort of Prora, Binz spa administration
The tourist tax must be paid to the specified account before arrival. All personal details must be provided to generate the tourist card. (Last name, first name, date of birth, place of residence) Each person aged 3 and over pays €3.40 per day. Persons with a 100% disability and children under 3 years of age are exempt from the tourist tax. A tourist tax of €2.00 per day is charged for each pet.
13. Written form
Any agreements deviating from these Terms and Conditions must be made in writing. No verbal agreements have been made.
14. Severability Clause
Should one or more provisions of these Terms and Conditions become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid one that most closely approximates the economic purpose pursued by the invalid provision.
Berlin, 1 July 2021
